1. Introduction
Welcome to TrakPix. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, user type (photographer/driver)
- Profile Data: Car numbers, team names, racing divisions, track preferences
- Photos: Racing photos uploaded by photographers
- Payment Information: Processed securely through Stripe (we do not store credit card details)
- Usage Data: How you interact with our platform, pages visited, features used
3. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered photo matching services
- Send notifications about new photos matching your car profile
- Process payments and photo purchases
- Communicate with you about your account and our services
- Analyze usage patterns to enhance platform performance
- Comply with legal obligations and prevent fraud
4. AI and Photo Processing
Our platform uses artificial intelligence to automatically detect and match car numbers in racing photos. This AI analysis helps connect photographers with drivers efficiently. Photos and AI-generated metadata are stored securely and used solely for platform functionality.
5. Data Sharing
We share your data only in the following circumstances:
- With Photographers: Drivers can view and claim photos, photographers see purchase information
- Payment Processing: Transaction data is shared with Stripe for payment processing
- Legal Requirements: When required by law or to protect our rights
- Service Providers: Third-party services that help us operate the platform (cloud storage, email, etc.)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt-out of email notifications
- Export your data
To delete your account, submit a deletion request here. We will process your request within 30 days and confirm via email.
7. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
8. Cookies and Tracking
We use essential cookies to maintain your login session and remember your preferences. We may also use analytics tools to understand how users interact with our platform.
9. Children's Privacy
Our platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification.
11. Contact Us
If you have questions about this privacy policy or your data, please contact us at admin@racetrakr.com or submit a data deletion request.